At Magnolia and Vine we respect other people's intellectual property rights
and enforce our own rights. Please be aware Custom Snaps that have trademarked
images will not be accepted without proper approval. Customers wishing to create
Custom Snaps using trademarked images must e-mail Customer Support at
with an approval to use the trademark on the trademark owner's letterhead. This
letter must include the customer's name and be signed by the trademark's owner
along with the owner's contact information. Be sure to include your Custom Snap
Code along with the required approval in your email. Without approval, we will
cancel the Custom Snap order and issue a refund or allow for an additional design
to be applied.
Please allow up to 7-10 business days for production of your Custom Snaps.
Once completed, Custom Snaps will be shipped regular delivery and may take an
additional week to arrive. No expedited shipping options for Custom Snaps are
available at this time. Each Custom Snap is handmade based on the confirmed
images you provide. Due to the handmade nature of these, there may be slight
variations between Custom Snaps and no two may be exactly alike. Since Custom
Snaps are personalized, all sales are final and we cannot accept any refunds
or exchanges. In addition to refusing to produce any Custom Snaps that infringe
on other's trademarks, we also reserve the right to refuse to produce any Custom
Snap that we deem to be inappropriate at our sole discretion. In these cases,
the order will be canceled and a refund will be issued.